Track My Order
Tracking details are emailed the moment your equipment ships. Need an update before then? Send us your order number and we'll reply within one business day.
Request an order update
What happens after you order
- Order confirmed
We email your order confirmation and invoice. Orders paid by wire or ACH move forward once funds clear.
- Handling
Your equipment is inspected, packed and crated in 1–3 business days. Orders placed before 1:00 PM ET on a business day enter the same-day handling queue.
- Shipped
You receive the carrier name and tracking / PRO number by email. Transit typically takes 3–7 business days.
- Delivery & inspection
The carrier calls to book your delivery appointment. Inspect before you sign and report any damage within 24 hours.
Most orders arrive within 4–10 business days of order confirmation. Full details on service options, site access and damage claims are on the Shipping & Delivery page.
Talk to an equipment specialist
Real people who know the machines. Questions on fit, freight, financing or warranty — call, email or send us a note and we will get back to you within one business day.